We are proud of the efforts our managers dedicate to meeting the expectations of every Owners Corporation we manage.
BCSG have provided an exemplary and personalised service, for a reasonable fee — including professional advice on complex legal issues, liaising and mediating with owners, managing the trust account, and chairing AGMs with considerable tact.
I would like to express my thanks for the timely professional services they provide. Our manager responds to all my emails first thing in the morning, which makes my role as chairperson very easy, especially through a very difficult situation we needed to manage.
They are prompt, intelligent, friendly, helpful, and have a great memory for the details of our property. Immediate payment of any costs, resolving problems within the day, and treating me like a friend whilst remaining professional at all times.
No matter is too big or too small. She is open and capable, and we can put forward proposals and she will always offer immediate advice or action. We have peace of mind knowing the team at BCSG are looking after us and our best interests.
Within a day of potentially losing our sale, we were able to rise to the challenge. We will certainly recommend Body Corporate Strata Group’s services to others.
Our manager has always responded to our requests promptly and information has been provided in a timely and professional fashion.
I truly appreciate the work you and your team perform on our behalf that makes our job as committee members so much easier.
She is always accessible to answer enquiries and unfailingly helpful with suggestions and assistance with any problems. Her work is very much appreciated.
Prompt and super-reliable in responding to enquiries, efficient at running meetings, proactive in following up owners’ concerns, and simply lovely to deal with. I recommend her and the company highly.
BCSG were supportive in the action we took and proactive by resolving the issue. All maintenance issues are dealt with in a timely manner. They are also receptive to complaints about suppliers and happily source alternative quotes.
I must compliment your company on the way you manage and maintain the building. You do an excellent job and it’s good to live in a clean, well-maintained environment.
Perhaps the most noticeable thing is how approachable and honest our manager is. She has always gone above and beyond the duties of other Body Corporate Managers I have dealt with — extremely patient, offering much of her time and energy.
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